Website terms & legal information

Website operator and contact

This website is provided by Everdon Estates & Lettings, 38 Everdon Road, Coventry, CV6 4EF. Email info@everdongroup.co.uk or telephone 024 7666 1141. Office hours are Monday–Friday, 10:00–18:00.

Property information and appraisals

Website content provides general information about our services. A market appraisal is an opinion, not a survey or a guaranteed sale price or rent. Check property availability and particulars with our team before relying on them. External portal records are managed separately and are not synchronised to this website.

Services and charges

Submitting a form does not create an agency appointment, insurance cover or contractor booking. Our written terms set out the services, charges, permissions, third-party costs, payment arrangements and any cancellation or termination rights that apply to your instruction. Read our fee structure and request a tailored proposal.

Repair reporting and emergencies

The reporting service records issues and updates for review. A repair reference does not promise a response time or confirm a visit. The website is not an emergency monitoring service. Genuine out-of-hours emergency property contacts are provided privately to tenants at signup. For immediate danger, use the appropriate emergency services.

Using the website

Provide accurate information and upload only material you are entitled to share. Do not submit malicious files, unrelated personal information or security codes. Keep private repair links confidential. We may restrict abusive use to protect the service. External websites are governed by their own terms.

Rights, privacy and complaints

Nothing in these terms excludes rights or liabilities that cannot lawfully be excluded. Service-specific written terms apply to any instruction. Read our privacy notice and complaints and redress information. Our redress scheme is PRS and our client money protection provider is Client Money Protect.